Refund Policy

Last updated: 24 August 2026

30 days, no argument. If the full reading is not what you expected, email us within 30 days of your purchase and we will refund it. You do not have to explain yourself.

How to ask

Email bbaebae0391@gmail.com from the address you used at checkout, or include your order number. That is all we need to find it.

What happens then

We pass the refund to our payment provider, who sends the money back to the card you paid with.
The money usually lands within 5–10 business days, depending on your bank. That part is out of our hands.
Your paid access is switched off when the refund goes through. Our server is notified of the refund automatically and locks the paid features again. The free parts of Palja keep working as normal.

After 30 days

We are not obliged to refund after 30 days, but write to us anyway if something went wrong — a report that failed to generate, or an unlock that never arrived. We would rather fix it than keep money for something that did not work.

Duplicate or accidental purchases

If you were charged twice for the same account, tell us and we will refund the extra charge regardless of how long ago it was.

Chargebacks

Please email us before opening a dispute with your bank. A refund by email is faster than a chargeback, and it does not put your account at risk.

Contact

bbaebae0391@gmail.com